“An Error Has Occurred……” while opening Custom Entity Record in CRM 2011/2013

Recently one of my colleague was facing a generic “Error has occurred” message while opening on any record of any Custom Entity in the Microsoft Dynamics CRM organization.
I also have faced this issue so many times while working in CRM, So today i would like to share the Resolution of below error so that in future anyone who is getting this error could rid of with this error :

Error :
Error while opening any record from my custom entities in crm 2011/2013.


Resolution :

This is most likely a IE Compatability issue. Add the server address in the compatability  view under IE settings:

Go to Tools, if you are not able to see Tools option in IE Press \’Alt\’ key from keyboard. then select \’Compatibility View settings\’ like below : 



























Add your organisation URL or Server Address like below:


In Somecases if you are not using Mobile form of your Custom Entities, UnCheck \’Mobile Express\’ option will also be the way to get rid of from this problem. see below:



Congrats you will never face this issue again……..Enjoy 🙂 \\A/

Published by arpitpowerguide

My name is Arpit Shrivastava, who is a Microsoft MVP in the Business Applications category. I am a Microsoft Dynamics 365 and Power Platform enthusiast person who is having a passion for researching and learning new things and acquiring immense knowledge. I am providing consistent help, support, and sharing my knowledge through various Social Media Channels along with my Personal Blog, Microsoft Community, conducting online training and attending various 365 Saturday Events worldwide and sharing the best Solutions to the readers helping them achieve their goals and objectives in Customer Relationship Space.

2 thoughts on ““An Error Has Occurred……” while opening Custom Entity Record in CRM 2011/2013

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  2. Special thanks to (hackingsetting50@gmail.com) for exposing my cheating husband. Right with me i got a lot of evidences and proofs that shows that my husband is a fuck boy and as well a cheater ranging from his text messages, call logs, whats-app messages, deleted messages and many more, All thanks to (hackingsetting50@gmail.com), if not for him i will never know what has been going on for a long time. Contact him now and thank me later.

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